Refund policy

Last updated: January 21, 2025

Thank you for subscribing to TeaserClub. We strive to provide you with valuable resources to connect with potential investors. Please review our refund policy carefully before making a purchase.

1. Subscription Refund Eligibility

All subscription purchases are considered final. However, we understand that special circumstances may arise. Refunds may be granted under the following conditions:

  • Technical Issues: If you experience persistent technical problems that prevent you from accessing our investor database, and our support team is unable to resolve the issue within a reasonable time frame.
  • Duplicate Payments: If you were accidentally charged more than once for the same subscription.
  • Unauthorized Transactions: If your payment method was used without your authorization, subject to verification.

2. Refund Request Process

To request a refund, please follow these steps:

  • Contact our support team at support@teaserclub.com within 7 days of your purchase.
  • Provide your subscription details and a detailed explanation of your issue.
  • Our team will review your request and respond within 3-5 business days.

3. Cancellation Policy

You may cancel your subscription at any time through your account settings. Cancellation will prevent future billing but does not entitle you to a refund for the remaining subscription period.

4. Processing Refunds

If your refund request is approved, it will be processed within 10 business days to the original payment method. Depending on your financial institution, it may take additional time for the funds to reflect in your account.

5. Changes to this Policy

We may update this Policy from time to time. We’ll post the updated version on this page and revise the “Last Updated” date. By continuing to use our site and services after these changes go into effect, you agree to the updated terms.

6. Contact Us

If you have any questions regarding our refund policy, please contact us at support@teaserclub.com. By subscribing to our service, you acknowledge that you have read and agreed to this refund policy.